A little about me

Create wireframes, mockups, and interactive prototypes using Figma that enhance user engagement and align with business requirements

Collaborate with stakeholders across multiple state agencies (Department of State, Department of Health, Office of Cannabis Management) to design digital applications for diverse regulatory requirements

Gather requirements and translate business needs into Product Requirement Documents (PRDs), and process flow charts to visualize current and future business functions

Conduct manual QA testing and develop use cases, reducing post-launch defects  

Document and resolve system defects using ALM to improve overall product quality

Supervise and mentor intern on UX design principles and professional development

Spearheaded the redesign of an internal dashboard

Utilized user-centered design methods including user research, story-telling, journey mapping and prototyping

Managed project plans, feature design and delivery

Used design tools and processes to create new product design elements

Iterated mock ups based on team feedback

Worked with team members of all levels to complete daily tasks, share design and development knowledge, and recommend design and process enhancement